CUSTOMER REVIEWS

Please Read & Submit Your Review Below

photo by Happy Floors

Recently I remodeled my kitchen. The last step was to choose tile for a backsplash. The local big box home improvement store was of no help. In desperation, I googled “local tile vendors” and found Stone Cavern.
I went there and within 20 minutes Carly had determined what tile would go best with my design idea and had placed the order. The tile I ordered came quickly, and I am absolutely delighted with the results. If you are looking for excellent quality tile and superb customer service, you need to visit Stone Cavern and let Carly assist you. You won’t be sorry.

Dr. Bobbie Cook

October 2019

Stone Cavern has a great inventory of tile from which to choose. Loved working with Carly. She is very knowledgeable and is willing to go the extra mile to make sure your selections make you happy and are a good fit for your project.

Heninger

May 2019

A couple of years ago we started planning our retirement home and intended to visit tile stores in the Boone area wanting to patronize local businesses. My first stop was the Stone Cavern.   After meeting and discussing our project with John Buford there was no need to go anywhere else.  I was looking to create an exquisite master bath and John’s extensive knowledge and experience enabled us to achieve that goal.  I knew the color scheme and design but needed assistance with the details.  Carly Moore’s artistic background allowed her to see my vision and to enhance it.  I also selected tile for the kitchen backsplash and found materials in the store to create a unique design above the cooktop that ties everything together.  Their advice and suggestions enabled me to choose a handsome, durable, low maintenance flooring for our combination laundry and mud room.  See the gallery for photos.  The Stone Cavern, John and Carly, offer a friendly, attentive and professional environment with a wide selection of top quality products.  We were more than completely satisfied and highly recommend them.

Leann Lofaro

September 2018

I have found that Stone Cavern has an excellent selection of tiles, knowledgeable staff and superior customer service. I come back to Stone Cavern time and time again for my tile because I’m always greeted with friendly and creative people who know their products and can guide me in my decisions. The selection of tile in the store fits every budget and every style. If you can’t find it in the show room, they will order it for you. Stone Cavern is simply the best place to go if you are shopping for tile.

Ann Matthews

September 2018

Wonderful Sales and Service. They helped us pick out our tile and then helped arrange all the contractors to do the work on our bathroom. We could not have done it without all their help. Everyone they recommended was 5 star and did an amazing job. Our bathroom turned out even better than we imagined it. I highly recommend them.

Tripp Garrison-Young

September 2018

We worked with Carly. She was great making suggestions and showing us how different tiles and materials would work in our renovated master bathroom.

Mariann Johnson

July 2018

We bought a cork-backed birch look floor and are very pleased with it. It looks like wood and cleans her easily. It's in our kitchen and has withstood grandchildren and many spills. I will definitely buy from Stove Cavern again!

Maggie

July 2018

We worked with John to tear out the master bath and build a large walk in shower and a new floor in the whole bath. This was all done in Marble tile. He did a fantastic job and was very pleasant to work with. We are so pleased he is now doing another bath.

Buddy & Linda Kellerr

March 2018

Have used John at Stone Cavern for 2 jobs, and they have turned out great. He referred us to Steve Green to do the work and we used him both times. Very good work and great to work with. We have more work to do and will use Stone Cavern and Steve Green again.

Lisa Hypes

February 2018

We had a great experience working with John. His expertise in coordinating our tile choices made our bathroom remodel spectacular. We are very happy with our experience and will use Stone Cavern again in our next project.

O'Neal

February 2018

We needed to replace a shower/tub combination with an accessible walk-in shower. I started at Lowes, and was told none of their contractors would be interested since it was not a "big" job. I then went to Stone Cavern to look at tile. While there, John Buford and I discussed the installation services Stone Cavern provides. John assured me he would coordinate the tile selection and ordering, tear out, plumbing modifications, shower and tile installation, and shower door. I am pleased to say it all went without a hitch - completed on time and on budget! Special thanks to Rob Russ who did an outstanding job and to John for his professionalism and follow through during the entire project. I would not hesitate to recommend Stone Cavern, and will use them again for future projects.

Haynes

November 2017

Working with John was easy and stress-free. His expert advice, patience, and flexibility enabled us to make our tile decisions. We look forward to working with him on future projects.

Lane

October 2017

Rob Ross just completed installing 300 Square feet of the most beautiful Italian faux wood porclain tile in our condo in Seven Devils. We tride atfirst to go with Lowes, but the products there were disappointing. We did finally find John at Stone Cavern and things defenitly went well from there. John has the highest quality and varity of tile I have seen. His advice on underlayment and his recomendation to use Rob Ross for install provided us with gorgoues floors, thanks John!

Jerome Gonyer

October 2017

John's expertise and creative abilities enabled me to select tile for an entire remodel with the assurance that my home would be classic and unique. I could not be more ecstatic, and I could not have completed a dream remodel without John's guidance. Thank you, John.

Rouleau

August 2017

We are so glad we stopped at the Stone Cavern while we were selecting tile for our master and guest bathroom remodeling projects. We had been shopping around for some time but had not received much helpful advice or guidance. Then we met John and Carly. Working with them was great. They provided advice on tile selection, layout, border material, and grout color. In addition, their prices are the best around! We are so happy with the tile decisions we made as a result of their help. Without hesitation, we highly recommend the Stone Cavern.

Mark & Julie

December 2016

We stumbled upon Stone Cavern while planning our master bathroom remodel. Carly and John helped us pick out bathroom floor, shower, and accent tile that was beautiful and priced fairly. We also wanted a heated floor, which John spoke knowledgeably on and had on-hand. The tile and heated floor was easy to order and arrived quickly, meaning our project was able to start quickly. John worked with us on special requests, and installed everything perfectly, as well as exceeding our expectations and our vision. John and Carly are professional, fair, and respectful of time and space. We will come back for future projects!

Rachel & Eric

August 2016

Rarely do you encounter someone who actually does EXACTLY what he says he will do! But John did just that! We are so pleased with the advice, installation, and final result. We could not give John and Carly a higher recommendation..... We'd use them again in a heartbeat!

Linda Beth & Ned Martin

August 2016

Two years ago we discovered Stone Cavern when we had a small kitchen tile project done. When we decided to have our master bathroom remodeled, we immediately returned to Stone Cavern to seek out the advise of John and Carly. With their help, we were able to breeze through selecting tile and color. Prices are fair and shipping is fast. We have recommended Stone Cavern to others and will return for any future projects.

Koefelda

July 2016

Working with John and Carly has been a pure delight! Not only did they help us match our new shower surround tile to an existing floor, but were there with answers and concerns along the way. Their selections are vast and they knew right where to direct us at every point of our journey. We undertook 3 bathroom remodels, which was quite the adventure, and their knowledge and assistance helped the project go smoothly. Will definitely go back to Stone Cavern for any future tiling needs!

Plunket

May 2016

John and Stone Cavern are much more than a retail tile store. John not only helped us with great products but stepped in and helped us find quality installers. He made numerous trips to our home to make sure the job was done right. I can gladly recommend Stone Cavern to anyone and am proud to show the work that was done in our home.

Bailey

February 2016

We had the idea to do a full remodel of our master bath including removing the 20 year old tile in the shower. I soon became overwhelmed discussing the project with several tile stores. I knew I didn't want to be the general contractor! We found John at Stone Cavern and now we are delighted with our new bathroom. John helped us through the selection process and deciding what to do. He then managed the whole project bringing in each of the skills needed. The result is just what we had hoped for...the project management and quality of the work exceeded our expectations.

Grimes

September 2015

We were very pleased with John's professional help in selecting the tile for the shower walls and floor. The order was processed and received in a very short time. John also was very helpful in recommending a tile installer who did a very excellent job. We highly recommend Stone Cavern!

Fenner

August 2015

When we arrived at our Beech Mountain home and first saw our new shower room all we could say was "WOW", it is beautiful! It actually exceeded our expectations. The workmanship is outstanding! Your management of the project was exceptional as you kept us informed of the progress by your frequent phone calls and picture emails sent to our Florida home. Your suggestion to add the hand grab bar was great. The two way door was a super idea and it fits perfectly. Overall John, we are completely satisfied and we will be glad to have your customers call us for a first class recommendation. For this project Stone Cavern gets our highest Navy traditional grade of "Bravo-Zulu" or "Well Done"!

Richard & Sondra Rice

April 2015

Stone Cavern provided and installed tile for three shower enclosures and bathroom floors. After listening to what we wanted they recommended tile style and pattern. They provided all materials and labor. The installers were professional and prompt. They did the work in a timely manner and also were neat and cleaned up after themselves. The results were fabulous and garner much praise from our friends. We have hired them again for our condominium renovation project.

rattle 1

October 24, 2014

Renovations are always more challenging than new construction, however John at Stone Cavern made our jobs appear effortless, with outcomes beyond expectation! During the construction phase, John maintained consistent contact, communicating and dealing with me via phone and photos, regarding the many nuances that our renovation encountered. During our many conversations, several small changes were made as we delved into the project. He blended our wishes and suggestions, along with his guidance into a first class finish! Specifically, the three jobs were the removal of a monolithic fiberglass shower enclosure, with replacement with a custom tiled installation arrangement. This was the most physical, and potentially the messiest of the three major changes that we desired. His pleasant and communicative crew easily handled the tear out and removal with minimal clean up so the new construction phase could begin. The second task performed in our mountain home was the installation of an antiqued cultured tin back splash in our kitchen. Many angles, cut-ins and overlays were required. The finished product looks very natural, original, and he has brought our kitchen to life! Again, the clean up was very minimal with a fantastic finished product look! The final task was the removal of a cultured marble inset from around the hearth area of our two-way fireplace. Via a friend who specializes in hand painted tiles, John was able to communicate with her exactly what and when he needed the hand painted tiles. He adroitly took over communication with her, removing me from the middle-man position, thus improving the time line, maximizing efficiency, while sharpening the detail of the final product. The installation of these custom and special tiles onto a very uneven surface was a huge challenge, but with John’s installation suggestions, he added a relief that we had not envisioned. His brilliant expertise enabled the finished product to have a suburb look to vastly exceed our original vision. Wow, what a great addition to our fireplace facade! John at Stone Cavern was highly recommended to us by a retired, local contractor and we would certainly extend our hardiest support for others to utilize his expert services in any type of project involving tile work. Simply stated, “He is the best!”

robenwsmith

October 2014

We were the Califf job pictured…John Buford did a fantastic job finding beautiful tile in my budget while still keeping it elegant and creative. Both John, and the installer on our job, Alex, were prompt. meticulous, thorough, and it was clear they cared about the details that were important to me. I would, and have already, recommended Stone Cavern to anyone looking for quality tile in the High Country…

Laurie Califf

June 14, 2014

We can Highly recommend this company. Great selections, knowledgeable, fair prices, performs work on a timely basis and stands behind their work! My husband is a General Contractor and I am an Interior Designer. Over the last three years, we have used Stone Cavern on numerous construction and design projects, and have never been disappointed. When we recently built a new home for ourselves, we chose them to do the work. And, once again, we were extremely happy with the results!

Vickie Fuller

April 19, 2014

John and his staff were so prompt, professional and helpful on our bathroom remodel. The selection of tile was very broad and he even special ordered tile to meet our desires. Would highly recommend them if you are in the Banner Elk, Blowing Rock area.

Jewel

March 14, 2014

Please reload

Stone Cavern

9872 Hwy 105 South, Banner Elk, NC 28604

Monday-Friday 9am-5pm | Saturday by Appointment

828-963-8453  

stonecvn@gmail.com